Policies

Disclaimer

This email is intended only for the person to whom it is addressed and/or otherwise authorized personnel. The information contained herein and attached is confidential and the property of Integrated Solutions Angola Lda (ISA). If you are not the intended recipient, please be advised that viewing this message and any attachments, as well as copying, forwarding, printing, and disseminating any information related to this email is prohibited, and that you should not take any action based on the content of this email and/or its attachments. If you received this message in error, please contact the sender and destroy all copies of this email and any attachment. Please note that the views and opinions expressed herein are solely those of the author and do not necessarily reflect those of ISA. While antivirus protection tools have been employed, you should check this email and attachments for the presence of viruses. No warranties or assurances are made in relation to the safety and content of this email and attachments. ISA accepts no liability for any damage caused by any virus transmitted by or contained in this email and attachments. No liability is accepted for any consequences arising from this email.

Aviso Legal

Este email é dirigido apenas à pessoa para quem é endereçado e/ou de outra forma pessoal autorizado. A informação contida nesta e anexada é confidencial e de propriedade do Integrated Solutions Angola Lda (ISA). Se você não é o recipiente pretendido, por favor fique avisado que a vista desta mensagem e quaisquer anexos, bem como cópia, mandar adiante, impressão, e disseminação de qualquer informação relacionada à este email é proibida, e que você não deve tomar nenhuma ação baseada no conteúdo deste email e qualquer anexo. Por favor fique ciente de que o ponto de vista e opiniões expressadas nesta são solenemente do autor e não necessariamente refletem aquelas da companhia. Apesar da proteção de ferramentes antivírus ter sido utilizada, você deve checar este email e anexos pela presença de vírus. Nenhuma garantia ou segurança são feitas em relação à segurança do conteúdo deste email e anexos. A ISA não aceita nenhuma responsabilidade por qualquer dano causado por qualquer vírus transmitido por ou contido neste email e anexos. Nenhuma responsabilidade é aceita por quaisquer consequências que surjam deste email.

Integrated Solutions Angola Lda (ISA) consistently designs, implements and maintains high-level technological solutions (data storage, virtualization, cloud and cyber security, and networks) as we strive to exceed the expectations of our customers.

As a starting point, our personnel are trained and certified by OEM (Original Equipment Manufacturers) for the products that make up our solutions portfolio.
We built on this with our internal Career Development Program (CDP) for practical training, aiming at long-term development of our professionals.
As trained professionals, we strictly follow the relevant and established safety and quality standards in the industry; and best practices in our operations.
We adhere to high standards of personal and professional integrity, as described in our code of ethics.

We commit to comply with the rules established with the statutory bodies that govern our business, tax obligations and the requirements established by the manufacturers of our products.

We are committed to the implementation, maintenance and continuous improvement of our quality management system, strictly complying with the requirements of ISO 9001: 2015.

The Quality Management System at ISA involves the entire organization (staff, managers and contractors); demanding high commitment as we actively seek to improve ourselves while striving for
excellence.

Luanda, May 27, 2020.

INTEGRATED SOLUTIONS ANGOLA,LDA (ISA) conducts its business honestly and ethically wherever we operate in the world. We constantly improve the quality of our solutions and operations and create a reputation for professionalism, trust, fairness, respect, integrity and sound business judgment. No illegal or unethical conduct on the part of directors, employees or affiliates is in the company’s best interest. ISA will not compromise its principles for short-term advantage. We are all expected to adhere to high standards of personal integrity.

Directors and employees of the company must never permit their personal interests to conflict, or appear to conflict, with the interests of the company, its clients or affiliates. Directors and employees shall avoid using their company contacts to advance their private business or personal interests at the expense of the company, its clients or affiliates.

Directors and employees of ISA shall not give bribes, expensive gifts or other similar remuneration to any person or organization in order to influence business decisions.

Directors and employees of ISA shall not engage in theft, fraud, deliberate misinformation, and all forms of illegalities harmful to the reputation of the company and/or the wellbeing of its stakeholders.

Directors and employees of ISA will often come into contact with, or have possession of confidential or business-sensitive information and must take appropriate steps to assure that such information is strictly safeguarded. This information – whether it is on behalf of our company or any of our clients or affiliates – could include passwords, electronic data, business plans, financial results, marketing strategies, customer lists, personnel records, processes and methods. Confidential and sensitive business information about this company, other companies, individuals and entities should be treated with sensitivity and discretion and only be disseminated on a need-to-know basis.

Until the material information has been publicly released by the company, an employee must not disclose it to anyone except those within the company whose positions require use of the information.

Directors and employees will seek to report all information accurately and honestly, and as otherwise required by applicable reporting requirements.

Directors and employees will refrain from gathering competitor intelligence by illegitimate means and refrain from acting on knowledge which has been gathered in such a manner. The directors and employees of ISA will seek to avoid exaggerating or disparaging comparisons of the services and competence of their competitors.

Directors and employees will strive to comply with all applicable state laws and act with respect and responsibility towards others in all of their dealings.

Directors and employees will remain personally balanced so that their personal life will not interfere with their job performance to the company and its clients.

Directors and employees agree to disclose unethical, dishonest, fraudulent and illegal behavior, or the violation of company policies and procedures, directly to management.

Violation of this Code of Ethics can result in discipline, including possible termination. The degree of discipline relates in part to whether there was a voluntary disclosure of any ethical violation and whether or not the violator cooperated in any subsequent investigation.

Remember that good ethics is good business.

At ISA website, accessible from isitnet.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by ISA website and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in ISA website. This policy is not applicable to any information collected offline or via channels other than this website.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

How we use your information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website
  • Improve, personalize, and expand our website
  • Understand and analyze how you use our website
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
  • Send you emails
  • Find and prevent fraud

Log Files

ISA website follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

Cookies and Web Beacons

Like any other website, ISA website uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

 

Advertising Partners Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of ISA website.

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on ISA website, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that ISA website has no access to or control over these cookies that are used by third-party advertisers.

Third Party Privacy Policies

ISA website’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Children’s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

ISA website does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Our Goals

This Policy:

 Shows the commitment of INTEGRATED SOLUTIONS ANGOLA, LDA management and workers to health and safety

 Aims to remove or reduce the risks to health, safety and welfare of all workers, contractors and visitors, and anymore else who may be affected by our business operations

 Aims to ensure all work activities are done safely

Our Responsibilities

Management (the supervisor and / or manager) is responsible for providing and maintaining: A safe working environment

 A safe system of work

 Equipment and materials in safe condition

 Facilities for the welfare of all workers

 Any information, instruction, training and supervision needed to make sure that all workers are safe from injury and risks to their health

Workers are responsible for:

 Ensuring their own personal health and safety, and that of others in the workplace

 Complying with the company health and safety requirements such as safe work procedures, wearing personal protective equipment

 Report all health and safety concerns to HSE Manager (safety@isitnet.com).

We expect visitors and contractors to:

 Not to enter into company premises or work-sites except when permission has been granted by a company supervisor, and only when accompanied by a company representative, unless otherwise approved.